OUR HOURS ARE MONDAY TO THURSDAY 9AM TO 4PM AND FRIDAY 9AM TO 1PM. WE ARE CLOSED ALL WEEKENDS AND HOLIDAYS*.
Orders placed after business hours will be received on the next business day.
SAME DAY DELIVERY is only available locally in the following areas: TORONTO, NORTH YORK, ETOBICOKE, SCARBOROUGH,
VAUGHAN, WOODBRIDGE, MARKHAM, RICHMOND HILL, AURORA,
MISSISSAGUA AND BRAMPTON.
Same day deliveries must be received by 10am on the day of delivery.
Outside of the local delivery areas, deliveries require 1-2 business days within Ontario, and up to 5 business days outside of Ontario. Orders for next day delivery, must be received by noon on the previous business day to be processed and delivered on the next business day, within Ontario. NO EXCEPTIONS OR REFUNDS will be given because of address changes, or changes to delivery times and dates.
PLEASE BE ADVISED THAT IF THE PAKAGE DOES NOT ARRIVE ON THE DATE OR TIME SCHEDULED, COOKIEGRAMS IS NOT LIABLE AS DELIVERY TIMES AND DATES ARE OUT OF OUR CONTROL. WE WILL NOT ISSUE ANY REFUNDS OR DISCOUTS DUE TO DELIVERY TIMES OR DATES, WITHOUT EXCEPTION. ONCE THE PACKAGE LEAVES OUR FACILITY IT IS NO LONGER OUR RESPOSIBLITLY AND THAT OF THE DELIVERY COMPANY.