Frequently Asked Questions

We offer a variety of baked goods including cookies, cakes, cupcakes, personalized Cookiegrams, bars, and even pet goodies. We also have special treats for Jewish holidays, gifts, and corporate packages.

Yes, we have gluten free options available. Please check the product description to confirm if a specific product meets your dietary needs or contact us for more information.

You can place a custom order by contacting us at info@cookiegrams.com or 416-663-7770 or 1-866-663-7776. Let us know what you have in mind, and our team will work to bring your vision to life.

A Cookiegram is our signature product—a personalized cookie message that you can send to your loved ones. It's not just a treat, it's an experience.

Delivery times vary depending on your location and the specific products ordered. Standard delivery usually takes 2-5 business days. For custom orders, please allow additional time.

Absolutely! You can add a personal message at the time of checkout on an enclosed card which we will include with your order.

We recommend storing cookies in an airtight container to maintain freshness. Cakes should be kept in the refrigerator if not consumed within 24 hours.

Yes, we do offer discounts for corporate or bulk orders. Please contact our sales team for more details and customized solutions.

You can reach us by email at info@cookiegrams.com or by phone at (416) 663-7770. We are always happy to assist you!

Yes, As of now, we only ship within Canada. Please stay tuned for updates on international shipping options.

Same-day delivery is available for certain locations and products. Please check our delivery options or contact us to see if same-day delivery is possible for your order.

We accept all major credit cards, PayPal, and many more Unfortunately, we do not accept cash on delivery.